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These terms and conditions apply to the use of this website
at www.speedygift.co.uk (the “Website”). By accessing this
website and/or placing an order, you agree to be bound by
these terms and conditions.
Using this Website indicates that you accept these terms
regardless of whether or not you choose to register with us
or order from us. If you do not accept these terms, do not
use this website.
The www.speedygift.co.uk website is operated by
Philip Robinson
Our office is at 14 Stoneacre Rise, Hackenthorpe, Sheffield,
S12 4NX.
Any reference in these terms and conditions to “we” or “us”
refers to Speedygift
Our contact details are as follows:
Trading address:
Speedygift
14 Stoneacre Rise
Hackenthorpe,
Sheffield,
S12 4NX
United Kingdom.
General email: sales@speedygift.co.uk
Telephone number: 0114 2472222 (At busy times or out of hours we use an answer phone system, but we will return your call within 24 hours)
Introduction
You will be able to access most areas of this Website
without registering your details with us. Certain areas of
this Website are only open to you if you register.
We may revise these terms and conditions at any time by
updating this posting. You should check this Website from
time to time to review the then current terms and
conditions, because they are binding on you. Certain
provisions of these terms and conditions may be superseded
by expressly designated legal notices or terms located on
particular pages of this Website. If you do not wish to
accept any new terms and conditions after we have given
notice, you should not continue to use this Website.
Ordering from us
You are deemed to place an order with us by ordering via
our online checkout process. We will send you an order
acknowledgement by email, detailing the products you have
ordered.
Our acceptance of an order takes place when we despatch the
order. When we despatch the order the purchase contract will
be made even if your payment has been processed immediately,
unless we have notified you that we do not accept your order
or you have cancelled your order.
We may refuse to accept an order:
(a) Where goods are not available
(b) Where we cannot obtain authorisation for your payment
(c) If there has been a pricing or product description error
(d) If you do not meet any eligibility criteria set out in
our terms and conditions
(e) If the order is to be delivered outside of the United
Kingdom. .
(f) If your order for personalised products contains content
which is threatening, defamatory, obscene, indecent,
seditious, offensive, pornographic, abusive, liable to
incite racial hatred, discriminatory, menacing, scandalous,
inflammatory, blasphemous, in breach of confidence, in
breach of privacy or which may cause annoyance or
inconvenience.
(h) If we believe your order is for commercial or other
non-domestic concerns.
We cannot sell alcoholic products to anyone under 18. For
this reason, we may refuse an order or refuse to make a
delivery at our discretion. By placing an order you confirm
that both you and the person the order is to be delivered
to, are aged 18 years or over.
Pricing
All prices include VAT (where applicable) at the current
rates. We reserve the right to express the price exclusive
of VAT, but we shall show VAT separately and include it in
the total price.
Where we charge separately for packing, carriage and
insurance and other relevant charges, the appropriate rates
are set out in our specified pricing structure shown
elsewhere on this Website.
Our prices are reviewed periodically and the next review
will be on 01/02/2010.
Delivery
We will deliver the Products ordered by you to the
address which you give for delivery when you make your
order. If any of the details you have given us in your
delivery address are incorrect, we are not liable for any
items which have not been received.
You may specify a delivery address which is different from
your billing address, if, for example, you would like us to
deliver the Products directly to a friend, a relative, or to
your place of work.
We do not deliver outside of the UK except by direct
agreement
Delivery will be made as soon as possible and usually within
10 days of receipt of your order. Our normal working hours
are Monday to Friday 9am - 5.30pm. We only process and
dispatch orders during these timescales. All delivery and
dispatch timescales quoted on the website do not include
weekends.
Whilst we make every effort to deliver goods on the day we
specify, we cannot guarantee delivery on that day or accept
liability for deliveries made outside this timescale. This
also applies to products sent direct from our manufacturers.
We cannot accept liability for out of pocket expenses or
other costs incurred due to failed or delayed deliveries
Some postal addresses in Northern Ireland, some offshore
islands and some remote areas of Great Britain may not be
covered by our normal delivery services and so we may have
to contact you to advise you of extra postal charges.
If you do not receive Products ordered by you within 28 days
of the date on which you ordered them, we shall have no
liability to you unless you notify us by email at sales@speedygift.co.uk
of the problem within 40 days of the date on which you
ordered the Products.
The majority of our products are despatched 1st Class Royal
Mail. If you have not received your items, you must check
with your local sorting office even if you have not received
notification from your postman that they are holding items
for you.
In the event that we reproduce an item for you and
subsequently the original is returned as undelivered by
Royal Mail, we reserve the right to charge an administrative
fee up to 100 of the sales price of the reproduced product.
We reserve the right to wait up to 10 working days from the
date of despatch before replacing an undelivered item.
Next Day Delivery
Next day delivery maybe available Monday to Friday, except
bank holidays.
(a) From Monday to Friday, orders must be placed by the
specified cut off period to ensure delivery the next day.
(b) Orders placed on a Friday before the specified last
order time will be delivered on the following Monday.
(c) Orders placed on a Saturday/Sunday will be delivered on
the following Tuesday.
(d) Unfortunately we can not deliver on a bank holiday. In
this instance please expect your delivery on the next
working day.
(e) Our carriers will normally deliver your parcel between
9am and 5pm but certain carriers may deliver later;
unfortunately we cannot give you a more specific delivery
time than this.
(f) A signature may be required on receipt.
(g) If you are not around to accept your parcel, the carrier
may leave it with a neighbour, or in a safe place, if they
think it is safe to do so. A calling card will be posted
through your door to let you know this has been done.
(h) If the parcel can't be left in a safe place or with a
neighbour, the carrier will take it back to the local depot,
and leave you a card telling you how you can pick it up.
Order Cancellations
For most items, you have the legal right to cancel your
order within 7 working days of receiving the goods. However,
this does not apply to certain items which we have made,
personalised or customised specifically for you. It does not
apply to perishable goods, audio or video recordings or
computer software which has been opened.
Order cancellations must be made in writing, quoting your
order number, within 7 working days beginning the day after
the day on which the item is delivered.
If you wish to cancel your order you can notify us by email
to sales@speedygift.co.uk or by telephone 0114 2472222
(Messages only) before we have dispatched the goods to you
or
Where goods have already been dispatched to you, the goods
must be returned to us in accordance with the 'Returns and
exchange' section below.
Please note: In order to provide a fast service some
products are immediately sent for production. Please
check your order on screen and the confirmation email
carefully as we cannot refund products which have been mis-spelt.
We reserve the right to cancel your order at any time and
issue a full refund.
The provisions of this clause do not affect your statutory
rights.
Returns and exchange
If you are not completely satisfied with the goods,
simply return them to us at any time within 14 days of
receipt. We will issue a full refund or exchange as soon as
possible after you cancel your order. The costs of returning
goods to us shall be borne by you.
The item is your responsibility until it reaches us. For
your own protection, we recommend that you send the parcel
back to using a delivery service that insures you for the
value of the goods as we cannot be held responsible for
items damaged or lost in the post.
Your rights to return the goods to us will not apply in the
following circumstances:
-Any products that we have made, personalised or
customised specifically for you
-Where, in our opinion, you have not taken reasonable care
of goods whilst in your possession and have not been
returned with the original packaging.
- If you have made a spelling mistake on your order and it
has been sent for production.
If you return an item because of an error on our part, or
because it is defective, we will happily refund the full
value of the item and your costs in returning it to us.
The item(s) must be returned in the condition in which you
received it within 30 days of delivery. By the very
individual nature of personalised products, they cannot be
re-sold, and therefore we cannot accept returns if you have
a change of mind.
We regret that postage and packing costs for unwanted items
cannot be refunded. Even if you have qualified for free
delivery when placing your order, a postage and packing
charge of £1.25 per item will be levied on unwanted items
and deducted from any refund given.
Please note:
• You have a duty to return the item to us and the cost of
doing so is your responsibility, except if the item is
faulty or does not comply with the contract.
• The parcel can take up to 7 working days to be returned to
our Warehouse, unless sent via special delivery.
Discounts
If a discount was applied to your original order, the
amount refunded will be adjusted to allow for the revised
order value and appropriate discount level.
This returns policy does not affect your statutory rights.
The address for returns is:
Speedygift
14 Stoneacre Rise
Hackenthorpe,
Sheffield,
S12 4NX
United Kingdom.
I received the wrong item
If the item you received is not what you originally ordered,
please contact customer care quoting your order number, your
name and address, details of the product and the reason for
return, and whether you require a refund or a replacement.
We will then advise on how to proceed with the return.
Faulty item
If the item you received is faulty, please contact our
customer care team quoting your order number, your name and
address, details of the product and the reason for return,
and whether you require a refund or a replacement. We will
then advise on how to proceed with the return. If the item
is faulty, please return it to us within 30 days of receipt.
Refunds cannot be given if the fault is as a result of
misuse.
Colour
The colour of the product you receive may not match the
colour as displayed by our website on your computer monitor.
Please be aware that if colour is important to you, your
order is placed at your own risk.
Clothing
When trying on items of clothing, please ensure that you
are not wearing perfume / aftershave or a deodorant which
may leave a scent or marks on the item. We will be unable to
accept the return of any item where there is evidence that
these instructions have not been followed. The item should
be returned with its original packaging.
Original newspapers/Year books
All prices are quoted in £ sterling. However, if any
date you require falls on a historical event, a different
price may apply because papers will be rare, but we will
contact you before we process the order.
Sunday papers are rare and therefore carry a premium. If
your date falls on a Sunday a £20.00 surcharge applies. We
will contact you before we process your order to advise you
of this extra charge. You may then either agree to go ahead
with the surcharge or cancel your order. If we are unable to
contact you we will treat your order as cancelled.
Our normal delivery times are within 5 working days. If you
item cannot be delivered and is returned we will charge
again for re-delivery. The re-delivery charge is £5.00.
Experience Days
The following additional terms apply to experience days
(under construction)
Licence
You may retrieve and display the content of the Website
on a computer screen, store such content in electronic form
on disk (but not any server or other storage device
connected to a network) or print one copy of such content
for your own personal, non- commercial use, provided you
keep intact all and any copyright and proprietary notices.
You may not otherwise reproduce, modify, copy or distribute
or use for commercial purposes any of the materials or
content on the Website without written permission from us.
Unless otherwise stated, the copyright and other
intellectual property rights in all material on this Website
(including without limitation photographs and graphical
images) are owned by us or our licensors. For the purposes
of these terms and conditions, any use of extracts from this
Website other than in accordance with the clause above for
any purpose is prohibited. If you breach any of the terms in
these terms and conditions, your permission to use this
Website automatically terminates and you must immediately
destroy any downloaded or printed extracts from this
Website.
No part of this Website may be reproduced or stored in any
other website or included in any public or private
electronic retrieval system or service without our prior
written permission.
Any rights not expressly granted in these terms are
reserved.
Service Access
While we endeavour to ensure that this Website is
normally available 24 hours a day, we will not be liable if
for any reason this Website is unavailable at any time or
for any period.
Access to this Website may be suspended temporarily and
without notice in the case of system failure, maintenance or
repair or for reasons beyond our control.
Visitor Material and Conduct
Other than personally identifiable information, which is
covered under the Privacy Policy www.speedygift.co.uk/privacy.htm
any material you transmit or post to this Website will be
considered non-confidential and non-proprietary. We will
have no obligations with respect to such material. We and
our nominees will be free to copy, disclose, distribute,
incorporate and otherwise use such material and all data,
images, sounds, text and other things embodied therein for
any and all commercial or non-commercial purposes.
You are prohibited from posting or transmitting to or from
this Website any material:
(a) - that is threatening, defamatory, obscene, indecent,
seditious, offensive, pornographic, abusive, liable to
incite racial hatred, discriminatory, menacing, scandalous,
inflammatory, blasphemous, in breach of confidence, in
breach of privacy or which may cause annoyance or
inconvenience
(b) - for which you have not obtained all necessary licences
and/or approvals
(c) - which constitutes or encourages conduct that would be
considered a criminal offence, give rise to civil liability,
or otherwise be contrary to the law of or infringe the
rights of any third party, in the UK or any other country in
the world or
(d) - which is technically harmful (including, without
limitation, computer viruses, logic bombs, Trojan horses,
worms, harmful components, corrupted data or other malicious
software or harmful data).
You may not misuse the Website (including, without
limitation, by hacking).
We will fully co-operate with any law enforcement
authorities or court order requesting or directing us to
disclose the identity or locate anyone posting any material
in breach of the clauses of above.
Links to and from other websites
Links to third party websites on this Website are
provided solely for your convenience. If you use these
links, you leave this Website. We have not reviewed all of
these third party websites and do not control and are not
responsible for these websites or their content or
availability. We therefore do not endorse or make any
representations about them, or any material found there, or
any results that may be obtained from using them. If you
decide to access any of the third party websites linked to
this Website, you do so entirely at your own risk.
If you would like to link to this Website, you may only do
so on the basis that you link to, but do not replicate, the
home page of this Website, and subject to the following
conditions:
(a) - you do not remove, distort or otherwise alter the size
or appearance of www.speedygift.co.uk
(b) - you do not create a frame or any other browser or
border environment around this Website
(c) - you do not in any way imply that we are endorsing any
products or services other than our own
(d) - you do not misrepresent your relationship with us nor
present any other false information about us
(e) - you do not otherwise use any trade marks displayed on
this Website without our express written permission
(f) - you do not link from a website that is not owned by
you and
(g) - your website does not contain content that is
distasteful, offensive or controversial, infringes any
intellectual property rights or other rights of any other
person or otherwise does not comply with all applicable laws
and regulations.
We expressly reserve the right to revoke the right granted
in this clause at any time and to take any action we deem
appropriate.
You shall fully indemnify us for any loss or damage we or
any of our group companies may suffer or incur as a result
of your breach of any clause
Registration
To register with www.speedygift.co.uk you must be over
eighteen years of age.
Each registration is for a single user only. We do not
permit you to share your user name and password with any
other person nor with multiple users on a network.
Responsibility for the security of any passwords issued
rests with you and if you know or suspect that someone else
knows your password, you should contact us immediately.
We may suspend or cancel your registration immediately at
our reasonable discretion or if you breach any of your
obligations under these terms and conditions.
Disclaimer
While we endeavour to ensure that the information on
this Website is correct, we do not warrant the accuracy and
completeness of the material on this Website. We may make
changes to the material on this Website, or to the products
and prices described in it, at any time without notice. The
material on this Website may be out of date, and we make no
commitment to update such material.
The material on this Website is provided “as is” without any
conditions, warranties or other terms of any kind.
Accordingly, to the maximum extent permitted by law, we
provide you with this Website on the basis that we exclude
all representations, warranties, conditions and other terms
(including, without limitation, the conditions implied by
law of satisfactory quality, fitness for purpose and the use
of reasonable care and skill) which but for these terms and
conditions might have effect in relation to this Website.
Liability
We, any other party (whether or not involved in
creating, producing, maintaining or delivering this
Website), and any of our group companies and the officers,
directors, employees, shareholders or agents of any of them,
exclude all liability and responsibility for any amount or
kind of loss or damage that may result to you or a third
party (including without limitation, any direct, indirect,
punitive or consequential loss or damages, or any loss of
income, profits, goodwill, data, contracts, use of money, or
loss or damages arising from or connected in any way to
business interruption, and whether in tort (including
without limitation negligence), contract or otherwise) in
connection with this Website in any way or in connection
with the use, inability to use or the results of use of this
Website, any websites linked to this Website or the material
on such websites, including but not limited to loss or
damage due to viruses that may infect your computer
equipment, software, data or other property on account of
your access to, use of, or browsing this Website or your
downloading of any material from this Website or any
websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit
our liability for (i) death or personal injury caused by
negligence (as such term is defined by the Unfair Contract
Terms Act 1977) (ii) fraud (iii) misrepresentation as to a
fundamental matter or (iv) any liability which cannot be
excluded or limited under applicable law.
If your use of material on this Website results in the need
for servicing, repair or correction of equipment, software
or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our
officers, directors, employees and agents, harmless from and
against all claims, liability, damages, losses, costs
(including reasonable legal fees) arising out of any breach
of the terms and conditions by you, or your use of this
Website, or the use by any other person using your
registration details.
Advertising and Sponsorship
Part of the Website may contain advertising and
sponsorship. Advertisers and sponsors are responsible for
ensuring that material submitted for inclusion on the
Website complies with relevant laws and codes. We will not
be responsible to you for any error or inaccuracy in
advertising and sponsorship material.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and
construed in accordance with English law. Disputes arising
in connection with these terms and conditions shall be
subject to the non-exclusive jurisdiction of the English
courts.
We do not warrant that materials/items for sale on the
Website are appropriate or available for use outside the
United Kingdom and Eire. It is prohibited to access the
Website from territories where its contents are illegal or
unlawful. If you access this Website from locations outside
the United Kingdom and Eire, you do so at your own risk and
you are responsible for compliance with local laws.
Miscellaneous
You may not assign, sub-license or otherwise transfer
any of your rights under these terms and conditions.
If any provision of these terms and conditions is found by
any court of competent jurisdiction to be invalid, the
invalidity of that provision will not affect the validity of
the remaining provisions which shall continue to have full
force and effect.
Only the parties to these terms and conditions may seek to
enforce them. Nothing in these terms and conditions is
intended as granting any persons who are not parties to
these terms any rights under the Contracts (Rights of Third
Parties) Act 1999.
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